Privacy Policy

Last Updated: March 15, 2025

Introduction

aurenovitraq respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aurenovitraq.com or use our simple budgeting services.

By using our services, you agree to the collection and use of information in accordance with this policy. We operate under Australian privacy laws and regulations, ensuring your data is handled with the highest standards of protection.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when registering for our budgeting services, expressing interest in our features, or contacting us directly.

Name and Contact Details Email Address Phone Number Financial Goals Budget Categories Transaction Data

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, and pages viewed.

Financial Data

For our budgeting services, we may collect financial information such as income ranges, expense categories, and budgeting preferences. We never store your bank account details or credit card information directly on our servers.

How We Use Your Information

  • Provide and maintain our budgeting services and website functionality
  • Process your registration and manage your user account
  • Send you important updates about our services and policy changes
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our services and user experience
  • Detect and prevent fraud or unauthorized access to our systems
  • Comply with legal obligations under Australian law
  • Send you marketing communications if you've opted in to receive them

Your Privacy Rights

Under Australian privacy laws, including the Privacy Act 1988, you have several rights regarding your personal information:

Access Rights

You can request access to the personal information we hold about you, including details about how we use and disclose it.

Correction Rights

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

Deletion Rights

You can request deletion of your personal information, subject to certain legal and operational requirements.

Objection Rights

You can object to certain uses of your personal information, particularly for direct marketing purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided at the end of this policy. We'll respond to your request within 30 days and may require verification of your identity before processing your request.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our budgeting services. These providers are bound by confidentiality agreements and are only permitted to use your information for specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You'll be notified of any such change in ownership or control.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • SSL encryption for all data transmitted between your device and our servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your personal information
  • Secure data storage with backup and recovery procedures
  • Employee training on privacy and data protection requirements

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Generally, we retain account information for active users indefinitely to provide ongoing services. For inactive accounts, we may delete personal information after 3 years of inactivity, following a notification period.

Financial data related to your budgeting activities may be retained for up to 7 years to comply with Australian financial record-keeping requirements.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality. We also use analytics tools to understand how visitors interact with our site, helping us improve our services.

International Data Transfers

Your information is primarily stored and processed in Australia. If we need to transfer your data overseas, we'll ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

Any international transfers will only occur with countries or organizations that provide adequate data protection, or under specific contractual arrangements that ensure your privacy rights are maintained.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. We'll notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

For material changes that affect how we use your personal information, we'll provide additional notice through email or prominent website notifications before the changes take effect.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us.

Email

help@aurenovitraq.com

Phone

+61 2 9756 0635

Address

2/9 Beaconsfield St
Fyshwick ACT 2609
Australia

We're committed to addressing your privacy concerns promptly and transparently. Our privacy team typically responds to inquiries within 2-3 business days.